Be rest assured Susan will always provide you with a service that is both professional and personal and in doing so has laid out a step by step account of what to expect from start to finish during your procedure process.

Now that you have discovered what permanent cosmetics can do for you, the next step is simple:-

Contact Susan to answer any of your questions and discuss your requirements. Please be assured that if you have to leave a message Susan will get back to you within 24 hrs. Alternatively you can fill out a form on the contact us page not forgetting to write the area of residence, you could also request a call back by email or text.

Consultation/Appointment

Susan believes that once you have discussed your needs, you will then be confident in the knowledge that she only provides a thorough & professional service, and will be in no doubt as to the outcome.

Once you have made your appointment for a treatment, a sensitivety patch test will then be sent to you by post, in order to check your compatability with pigments and numbing cream, along with instructions and a confirmation letter.

More often than not, Susans clients are more than happy to continue to have a consultation and procedure on the same day, But for those whom are very nervous and apprehensive a separate consultation is available.

Consultation/Procedure

You will find the consultation/procedure with Susan to be very informative, answering all your questions or concerns you may have.

A topical numbing cream is applied whilst medical and consent forms are completed to ensure suitability for the procedure, for this we ask you to attend 15 minutes prior to your appointment.

Susan will then discuss with you what results you would like to achieve with permanent cosmetics and with her knowledge and expertise to help you decide on a realistic choice which is right for you.

  * Assess the best procedure and colour for you. This colour will be unique to you and chosen from our vast range of Nouveau pharmaceuticaly graded pigments, giving you a personalized colour match to compliment the over all appearance of your skin, hair and eye colour.

  * Before Photography

Before any designing or procedure takes place a series of before and after photographs are taken for Susans own records and clients can view their *before and after* photos.

  * Measurements are then taken to ensure symmetry and balance, using traditional cosmetics (i.e. brow pencils, eyeliner, lipliner pencils) Susan will then enhance or create a look which is unique for you. This will allow you to visualize how the permanent make-up will look and ensures the finished result is exactly what you want.

Only when you are completely satisfied with the design, this will then be used as the template for your procedure. Be assured Susan will never carry out the procedure until you are completely happy with your design.

At this stage the procedure takes place and anaesthetic cream/gel is applied through out the procedure delivering maximum comfort at all times. The selected pigments are implanted into the skin by tiny needles using the latest state of the art computerised equipment.

Post: Procedure photography

Again a series of photographs are taken for Susans records, the client now views there *before and after* photos to see the difference permanent cosmetics as made for them.

Aftercare

The aftercare details will then be explained to you to ensure maximum care is taken to your treated areas. You will be given your aftercare instruction sheet, healing balm, and Susans contact details will be provided should you wish to contact her with any other questions.

Payment

We accept all major credit/debit cards and cash. Unfortunately cheques are no longer accepted.

Be sure to book your Finishing touches perfecting top-up.

Finishing Perfecting Top-up Appointment

This Appointment is to be taken between 4 to 12 weeks after your initial procedure, and ensures a colour boost and refines any adjustments to be made in perfecting the final result of your permanent cosmetics.

Time Table

Consultation/procedure: Please allow between 2 to 2 1/2 hours, some procedures may take longer, Susan will advise you when making your appointment.

Consultation: Please allow between 30 minutes to 1 Hour.

Finishing touches perfecting Top-up: Please allow between 1 to 2 hours, Again depending on the procedure, Susan will advise.

Annual Colour Boost: Allow 1 to 2 hours.

"This is great I love the results, so natural looking, just what I wanted. You have given me back my confidence & I could never thank you enough."

Miss Joesy Mathews (alopecia client)

>> More Testimonials

Alopecia UK is a registered charity that supports people living with alopecia areata, totalis and universalis by providing information, support and advice. It also works to raise public awareness and understanding of alopecia areata throughout the UK and supports and funds research.

Click on the Alopecia UK button to visit the website for more information.